Syllabus
Course Objectives / Learning Outcomes
The course provides students with a basic conceptual understanding of computers and the basics of database and telecommunication technology. The course also addresses the question: “how can computers help a business (or other organization)?” Highlights of business application systems that support the functions of accounting, finance, marketing, human resource management and manufacturing will be provided. Enterprise Resource Planning Systems, Customer Relationship Management Systems, Executive Information Systems, Decision Support Systems and Expert Systems are also covered. Further, topics of eBusiness and eCommerce are covered. The final section of the course introduces the student to the process of developing a customized computer-based information system, presenting the system development life cycle and outlining the work of a systems analyst.In this course students will develop information system literacy as it differs from computer literacy. They will develop a thorough overview of the different ways computers can be used in organizational management and operations.
Course Outline
- Introduction to Information Systems
- Definition of Data, information, and Information Systems
- Database concepts
- Information needs within the organization
- Information Management Systems Frameworks
- Enterprise Information Systems (SCM/CRM/ERP)
- Systems that Span Organizational Boundaries
- Computer Systems (Hardware/Software)
- eBusiness/ eCommerce Systems
- Auditing & Controls of Information Systems
- The Development of Information Systems
- Alternatives to Developing Information Systems
- Social Impact of Information Systems
The complete course outline is here (pdf)